Privacy Policy
How we collect, use, disclose, and protect personal information.
Who We Are
LEADIYO AUTOMATION INC., operating as Leadiyo, is a Vancouver, British Columbia-based provider of B2B prospect data, lead generation, sales development, and outsourced SDR services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information relating to website visitors, clients, business contacts, and prospective customers.
Applicable Law
We handle personal information in accordance with British Columbia's Personal Information Protection Act and, where applicable, Canada's Personal Information Protection and Electronic Documents Act.
Information We Collect
Depending on your interaction with us, we may collect:
- Name, job title, company, business email, telephone number, and business address.
- Information submitted through website forms or direct enquiries.
- Client billing information, contract details, service instructions, and account records.
- Business contact information and company characteristics from permitted sources.
- Prospecting records, responses, meeting details, opt-out requests, and campaign notes.
- Technical information processed when you access our website, such as IP address and browser information.
We ask users not to submit sensitive personal information through general website forms.
Sources of Information
Information may come directly from you, our business clients, appropriately licensed data providers, permitted business directories, business websites, public registries, and lawful interactions with prospective customers.
Public availability does not automatically authorize collection, resale, or commercial outreach. We assess the source, intended use, and applicable restrictions before using information.
How We Use Information
We use information to respond to enquiries, provide proposals, deliver contracted services, prepare prospect data, conduct authorized business outreach, manage SDR operations, schedule meetings, maintain business records, administer security, and process lawful privacy or opt-out requests.
We send marketing communications only when permitted by applicable law.
Marketing Email
We send marketing emails only with consent or where the law permits. Every email identifies us, includes our contact information, and has a working unsubscribe link. Unsubscribe requests take effect within 10 business days.
Sharing Information
We may share relevant information with clients receiving our contracted services, authorized SDRs and subcontractors, hosting and software providers, professional advisers, and authorities where legally required.
Prospect information may be delivered to business clients under agreed usage restrictions. Any collection, use, or disclosure of personal information must comply with applicable privacy law.
Offshore Access and International Processing
Some SDRs or authorized service providers may operate outside Canada.
Information accessed or processed internationally may be subject to foreign laws. We remain responsible for implementing appropriate safeguards for information processed by service providers on our behalf.
Security
We apply reasonable safeguards appropriate to the information and services involved.
No system is completely risk-free. We investigate suspected incidents and provide notifications when legally required.
Retention
We retain personal information only as long as necessary for legitimate business purposes, contractual obligations, and applicable legal requirements. Specifically:
- Website enquiries: 24 months after last contact.
- Client and billing records: as long as tax law requires.
- Prospect records: reviewed regularly and deleted when outdated or no longer needed.
- Suppression records: a minimal identifier kept so we don't contact you again.
Your Privacy Rights
You may request access to your personal information, correction of inaccuracies, withdrawal of consent where applicable, removal from prospecting databases where appropriate, or that we stop contacting you.
Requests are handled according to applicable law. We respond within 30 days, or as otherwise permitted by law.
Contact
LEADIYO AUTOMATION INC., Attention: Privacy Officer
Email: hello@leadiyo.com
Changes to This Policy
We may update this page. The 'Last updated' date shows the latest version. Material changes take effect when posted.